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From Confusion to Confidence: How GetSetUp Activates Medicaid and Dual-Eligible Members

From Confusion to Confidence: How GetSetUp Activates Medicaid and Dual-Eligible Members

Medicaid and dual-eligible beneficiaries often navigate the most complex healthcare landscapes, balancing Medicare, Medicaid, supplemental benefits, and state-specific rules. Without support, confusion is inevitable. GetSetUp simplifies this complexity through trusted, peer-led learning that builds confidence step by step.

Digital Literacy
January 12, 2026
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Digital Confidence: A Powerful Driver of Health Equity for Medicaid Members

Digital Confidence: A Powerful Driver of Health Equity for Medicaid Members

Technology and healthcare education consistently deliver the largest confidence gains, proving that when people understand tools and systems, they are more likely to engage with care and services.

Digital Literacy
February 9, 2026
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How Rural Communities Use Digital Skills to Strengthen Health and Connection

How Rural Communities Use Digital Skills to Strengthen Health and Connection

GetSetUp supports rural older adults by transforming connectivity into capability. In times of extreme weather, like snowstorms or cold weather, GetSetUp is accessible safely from people’s homes, giving them connection and engagement. 

Digital Literacy
January 28, 2026
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Empowering Medicaid Members to Fully Access Their Coverage

Empowering Medicaid Members to Fully Access Their Coverage

GetSetUp helps close digital confidence gaps by pairing peer-led education with practical digital and health literacy support, ensuring Medicaid beneficiaries can actually understand and use (or access) the services available to them.

Digital Literacy
January 20, 2026
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How GetSetUp and State Medicaid Empower Members Through Digital Access

How GetSetUp and State Medicaid Empower Members Through Digital Access

GetSetUp partners with State Medicaid agencies to bridge the digital confidence gap by turning digital systems into usable, human-centered tools that members can navigate with confidence.

Digital Literacy
January 15, 2026
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Why Peer-Led Digital Coaching Is the Missing Layer in Your Medicare Tech Stack

Why Peer-Led Digital Coaching Is the Missing Layer in Your Medicare Tech Stack

Technology isn’t enough older adults need trusted guides to unlock its value.

Digital Literacy
November 18, 2025
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From Call Center to Self-Service: How Digital Confidence Can Reshape Plan Economics

From Call Center to Self-Service: How Digital Confidence Can Reshape Plan Economics

Why solving “How do I log in?” at scale can unlock both admin and medical savings.

Digital Literacy
November 19, 2025
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Connecting the Dots for Medicare Advantage Plans To Avoid Digital Friction and Churn

Connecting the Dots for Medicare Advantage Plans To Avoid Digital Friction and Churn

How member confusion in your digital tools quietly erodes loyalty and Star Ratings.

Digital Literacy
November 19, 2025
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Health Plans - Turn Your Digital Investments into Member Engagement

Health Plans - Turn Your Digital Investments into Member Engagement

The paradox of high portal access and low digital confidence in Medicare Advantage.

Digital Literacy
November 20, 2025
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The Digital Gap in Medicare Is Costing Plans More Than They Think

The Digital Gap in Medicare Is Costing Plans More Than They Think

Why older adults’ digital confidence - not just access - is quietly shaping Stars, costs, and retention.

Digital Literacy
November 21, 2025
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