Digital Confidence Is a Social Determinant of Health — Especially for Medicaid Populations
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Health outcomes are shaped by more than clinical care. Digital literacy, social connection, and access to information all play a role, particularly for Medicaid recipients and individuals on government waivers.
GetSetUp directly addresses these Social Determinants of Health (SDOH) by integrating education into everyday life.
According to GetSetUp data:
- 47% of learners said they would not have another learning resource without GetSetUp
- 23% said their quality of life would decrease without access to the platform
These findings are especially meaningful for low-income and rural populations who face systemic access barriers.
GetSetUp improves SDOH by:
- Reducing digital exclusion
- Supporting health literacy and benefit understanding
- Creating social connections through live peer-led classes
- Encouraging preventive health behaviors
Technology and healthcare education consistently deliver the largest confidence gains, proving that when people understand tools and systems, they are more likely to engage with care and services.
For Medicaid agencies and waiver programs, this means:
- Better utilization of services
- Stronger participant satisfaction
- Improved long-term independence
Digital confidence isn’t optional anymore; it’s foundational to equitable aging.
Bring GetSetUp to your organization
We partner with Medicare Advantage plans, dual eligible plans, healthcare providers, Departments of Health & Human Services, Government aging services and more.
