From Confusion to Confidence: How GetSetUp Activates Medicaid and Dual-Eligible Members

From Confusion to Confidence: How GetSetUp Activates Medicaid and Dual-Eligible Members
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Medicaid and dual-eligible beneficiaries often navigate the most complex healthcare landscapes, balancing Medicare, Medicaid, supplemental benefits, and state-specific rules. Without support, confusion is inevitable.

GetSetUp simplifies this complexity through trusted, peer-led learning that builds confidence step by step.

Survey data shows that Medicaid, dual-eligible, and marketplace learners:

  • Are often unsure what benefits they qualify for
  • Want help understanding coverage and extra benefits
  • Are open to live guidance when it’s offered 

GetSetUp responds with:

  • Live and on-demand classes focused on benefit understanding
  • Technology training that enables digital access
  • Ongoing support through community and AI-powered assistance

The impact is clear. Learners experience measurable improvements in confidence, technology use, and healthcare understanding, leading to greater engagement and reduced reliance on crisis-based care.

For states and managed care organizations, this activation translates into:

  • Better member experiences
  • Increased preventive care utilization
  • Stronger alignment with equity and aging-in-place goals

Medicaid and dual-eligible populations don’t need more paperwork. They need clarity, confidence, and support, and GetSetUp delivers all three.

Bring GetSetUp to your organization

We partner with Medicare Advantage plans, dual eligible plans,  healthcare providers, Departments of Health & Human Services, Government aging services and more.