Digital Activation =
Higher Stars, Happier Members, Bigger Returns
Empower older adults with the digital skills they need—portal, app, telehealth, benefits—and turn potential into performance.
How GetSetUp Delivers — Your Solution in Action
We help Health plans activate their members digitally, removing barriers and building confidence. Here's how:
Device & Account Activation
We initiate contact, help members set up tablets, phones, or computers—getting devices ready to use.
Hands-On Guidance for Platform & App Use
Live step-by-step teaching: how to use your plan's portal, telehealth apps, two-factor authentication, benefit tools.
Reminders & Personalized Check-Ins
After setup, we follow up—ensuring members are comfortable, haven't lost access, helping when there are glitches.
Daily Office Hours
Drop-in virtual sessions so members can ask questions, try something new, troubleshoot in real time.
Peer-to-Peer Support
Members connect with guides who are peers, older-adult learners, US-based—relatable experts who understand pace, fears, needs.
On-Demand Video Library
A rich library of short how-tos available 24/7: tutorials, walkthroughs, benefit-explanations, tech basics.
Proof & Real-World Results
Increasing awareness, reducing costs of care, driving next best actions, and increasing program sign ups. We've got you covered.
Hear from our members
Financial Rationale & ROI
Why Digital Activation Pays Off for Medicare Plans
Star Ratings Impact
Member experience (CAHPS) and chronic condition management are high-weight components. Improved digital engagement moves these metrics.
Cost Savings via Prevention
Better benefit understanding, early telehealth usage, and preventive screenings reduce expensive hospital / ER usage.
Efficiency Gains
Fewer calls, less paper/mail, fewer complaints. One vendor model shows major savings when replacing redundant services.
Competitive Advantage & Retention
Engaged, digitally capable members are more loyal; retention reduces acquisition & churn costs.
Programs that Reduce Costs, and Boost Member Engagement
GetSetUp’s programs support Medicare initiatives like Food as Medicine, Fall Prevention, & SNAP by addressing social determinants of health, improving engagement, equity, & outcomes while reducing costs.
Bring GetSetUp to your organization
We partner with Medicare Advantage plans, dual eligible plans, healthcare providers, Departments of Health & Human Services, Government aging services and more.