How Medicaid Programs Succeed When Education Is Built In

How Medicaid Programs Succeed When Education Is Built In
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Home and Community-Based Services (HCBS) waivers are designed to help people age safely in their homes. Navigating waiver programs can be overwhelming, especially for older adults managing multiple conditions, caregivers juggling responsibilities, or individuals with limited digital literacy.

GetSetUp strengthens waiver outcomes by acting as an activation layer between services and the people meant to use them.

Medicaid waiver participants often need help with:

  • Understanding covered services
  • Completing forms or renewals
  • Using online systems
  • Managing preventive health and wellness

GetSetUp supports these needs through:

  • Peer-led education on health, technology, and self-management
  • Digital skills training that enables portal and telehealth use
  • Wellness programming that aligns with fall prevention, chronic disease management, and independence goals

Impact data shows a clear pathway from engagement → confidence → activation → well-being, reinforcing why education is essential to waiver success.

State agencies using GetSetUp report benefits that align with waiver objectives:

  • Greater participant engagement
  • Improved confidence in independent living
  • Reduced isolation and increased social connection
  • Support for caregiver education and burnout prevention

Medicaid program waivers don’t fail because of intent; they struggle when participants don’t have the tools to navigate them. GetSetUp ensures that education is not an afterthought, but a core part of successful waiver implementation.

Bring GetSetUp to your organization

We partner with Medicare Advantage plans, dual eligible plans,  healthcare providers, Departments of Health & Human Services, Government aging services and more.