Making Difficult Conversations Easier (1:1 Session)

At some point, all of us will need to have a difficult conversation. It might be with a friend, co-worker, or family member. We rarely look forward to these conversations. Most of us will do anything to avoid them. However, when you learn techniques for how to make these conversations easier, you feel less apprehensive about having them and better able to promote a good outcome. Learning key conversational techniques can make the difference between a floundering or flourishing relationship.  In this session you’ll learn:

  • Where and how to have difficult conversations.
  • How to keep frustration, anger or blame in check and,
  • Most importantly, you’ll learn what’s useful to say for working towards a good outcome and have the tools for achieving this. 

This individual session will allow for a more personalized focus. You will learn the key steps mentioned and prepare for a specific conversation you know you'll be having and focus the hour on the exact skill(s)/support needed to have the conversation. At the end of the session, you will feel prepared and have the specific tools to promote a good outcome for your particular situation.

Pre-session work

Prior to the session, you will be asked to complete a question clarifying what you would specifically like to have addressed in the session.

About your Guide

Bernadette is a psychologist by background and earned her degrees at Macquarie University in Sydney, Australia. She has worked in both the counselling and organizational development fields. Some of the key competencies Bernadette brings to her work is coaching to enhance performance and developing people’s skills in communication, leadership, problem solving, and conflict resolution

Terms & Conditions

  • Please read the description, dates and times in the program carefully before making payment
  • After payment, you will receive information about how to book your appointment
  • Refunds can be requested within 24 hours of the time of purchase.
  • Service appointments will all be accessed on Zoom facilitated by GetSetUp. 
  • Organizing private appointments outside the GetSetUp marketplace will result in removal from the marketplace.
  • This course is in affiliation with; however, the views and opinions expressed in Services appointments are those of the speakers and do not reflect the views or positions of GetSetUp.
  • Please read our detailed privacy policy and terms of use on
  • Guide will provide notes and other materials as they see fit
  • No recordings will be provided
  • Refund: Refunds can be requested within 24 hours of the time of purchase.
  • Cancellation/no-show policy: Not showing up or canceling with less than 24 hours notice for a scheduled session results in loss of credit.

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